Termeni și Condiții
SC Sat de Vacanta Gura Portitei SRL, a Romanian legal entity headquartered at Gura Portitei Holiday Village, Studio Unit (Garsoniera), Room 1, Jurilovca, Tulcea County, registered with the Trade Register under number J36/160/2012 and holding Tax Identification Number RO30004012, applies the following Terms and Conditions regarding personal data provided to the company via contact forms as well as through other communication channels:
The purpose of this section:
This section concerns the personal data you provide to us for the purpose of initiating contact, making reservations, requesting quotes, asking questions, or for any other reason that results in the transmission of such data to us.
What data do we collect?
We collect and process your personal data when you interact with us in any way—including via dedicated contact forms, booking-related communications, email, or telephone calls, or when you sign up for contests, promotions, or studies organized by us. The information collected may include, but is not limited to, your name, email address, nationality, phone number, company details, and any other information you voluntarily provide.
We will not collect or process sensitive personal data.
Your visit to our website results in the automatic collection of your Internet Protocol (IP) address—necessary for connecting your computer to the internet—as well as connection information, browser type, time settings, browser extensions, operating system, and mobile device type and make; these data are processed via third-party cookies (detailed here: Cookie Policy). We also collect data regarding your visit, such as accessed URLs, clickstreams, search queries, duration of visits to specific pages, and page interactions (e.g., clicks, scrolling, etc.)—information that helps us improve our website for you.
We may also receive your personal data from third parties. Such data will always be handled in accordance with the consent you provided to those third parties and within the limits agreed upon with them.
When is your data collected?
Your data is collected through your interactions with our company, whether via the contact, job application, and reservation forms available on the website, or through email, telephone, or other forms of initiating contact.
How do we use this data?
Your data will be used to improve your interaction with our website and its subdomains, as well as to generally enhance our company's services. We also process data for official communications—whether informational or commercial in nature—such as: distributing press releases; providing information on new policies or services available at our holiday village; updating you on the resolution of specific requests or on company development investments; inviting you to participate in contests we organize; and promoting our products and services through direct marketing practices and online marketing tools (including social media), both on the holiday village’s website and on third-party sites or platforms.
Who has access to this data?
Your data is accessible to a limited group of employees who have a specific reason for processing it. In certain situations, your data may be shared with third parties, such as service providers or legal consultants.
We will not sell your personal data to third parties under any circumstances.
Personal data may be disclosed to service providers offering IT support, security, analytics, and search engine services; to business partners and subcontractors; or to consultants, lawyers, and other legal professionals.
Your rights
You have a number of rights regarding your personal data:
- The right to be informed about the use of this data
- The right to have data processed in a fair, lawful, and transparent manner.
- The right to access your personal data
- The right to request the modification, transfer, or deletion of this data
- The right to object to the continued processing of this data
- The right to object to automated decision-making processes influenced by this data that produce legal effects.
- The right to address the competent authorities regarding the violation of your rights.
Access to data, modification or deletion thereof
You may request to view, modify, or delete your data at any time by sending an email to contact@guraportitei.ro; your request will be processed within 30 days of submission.
Withdrawal of consent
You may withdraw your consent for the processing of your data at any time by sending an email to contact@guraportitei.ro; this request will take effect within 24 hours of submission and will not apply retroactively.
Security and storage duration
Your data is securely stored within the EU. The retention period is directly determined by the need to process your requests but will not exceed 5 years.
Contact
You can contact us using the details in the dedicated section of the website or at the address: contact@guraportitei.ro